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Worry-Free Watch Ownership with BezelCare Warranty Coverage

We're pleased to offer continued peace of mind through our BezelCare extended watch warranty, protecting you in the event of a mechanical issue.

By

Team Bezel

April 28, 2023

/

3 min read

After your watch has been thoroughly authenticated, and has passed a series of functionality tests, we’re pleased to offer continued peace of mind through BezelCare. Added as an option on many of the luxury watches listed on Bezel, this extended warranty ensures your protection in the event of a mechanical issue. It’s just one of the ways we work towards increasing trust and safety in a historically opaque industry while removing the intimidation factor from both the acquisition and ownership processes.

By adding BezelCare at checkout, you can ensure your future repair needs are met with professionalism and efficiency by Bezel. With the assistance of in-house watchmakers that know your watch best, as well as dedicated BezelCare Concierge team members to guide you throughout the process, getting your watch back in tip top shape is as easy as notifying us of the issue, and sending in the watch.

Here’s just a few reasons why we recommend adding BezelCare to your next luxury watch purchase. 

"Some collectors find themselves hesitant to wear and enjoy their most prized watches given the complexity of their mechanical movements, and the challenge posed by finding qualified service professionals when the need to repair a watch arises."

Worry-Free Watch Ownership

Even with insurance, some collectors find themselves hesitant to wear and enjoy their most prized watches given the complexity of their mechanical movements, and the challenge posed by finding qualified service professionals when the need to repair a watch arises. Adding BezelCare to your next watch purchase affords worry-free watch ownership, allowing you to enjoy your watch to its fullest knowing that Bezel will cover its repair in the event of mechanical failure, including any and all associated shipping costs.

Our in-house team of expert watchmakers are eager to repair your watches, restoring full functionality.

Guaranteed Watch Repair Coverage

Should a mechanical malfunction occur, finding a qualified watchmaker to service your watch can prove more challenging than it may sound. That’s because properly trained watchmakers with access to authentic service components and tools are few and far between. With BezelCare coverage, we extend the services of our in-house watchmaking team – eager to assist with meticulous care and precision in the event of a movement failure within a one-year period. After all, you and your watch deserve the best.

Ryan Chong – Bezel's Head of Watch Operations

BezelCare Concierge Assistance

From the moment we’ve been notified of your BezelCare repair request to the day your watch is returned to you in perfect working order, you’ll be in contact with an assigned member of our Concierge team. Happily providing you with a prepaid shipping label, as well regular status updates throughout the entire process, the human element of this customer experience ensures you stay informed while we work towards the prompt and successful servicing of your watch. 

To learn more about BezelCare, or to add it to your next watch purchase, reach out to our Concierge team for prompt, professional assistance. 

For detailed BezelCare terms & conditions, click here.

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